User Experience Survey

The questionnaire is created as part of a thesis and aims to analyze and compare three different Estonian crowdfunding platforms.

Results are available only to the author

Which platform do you use for comparison?

Does the service seem secure?

Is it logical to navigate the website?

Does the page provide all necessary information about the process?

Is quality and prompt customer support guaranteed when questions arise?

Is the risk involved in investing/borrowing adequately formulated? (Isepankur and Omaraha) / Is the process for receiving support easy to understand? (Hooandja)

Is the service usable on smart devices?

Is the platform's design adequate to create a positive user experience?

Is it easy for a foreigner to use the platform?

Would you use this service again?

Would you recommend the service to others?

How does the website's functionality affect the user experience?

Please describe your positive/negative experience with the platform! What would you like to change?

Age

Gender