ZARA SURVEY

Questionnaire results are publicly available

SERVICES

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what is your level of satisfaction with the service provided?
Are you satisfied with the quality of the service offered?
Are you satisfied with the schedule of customer service?

EXCLUSIVITY

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Does exclusivity define Zara's brand?
Do you think that there is variety in our products?

AFTER SALES SERVICE

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What is your level of satisfaction with customer service?
Are you satisfied with the schedule of customer service?
Are you satisfied with our ability to handle any incident?

QUALITY

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Are you satisfied with the quality of the product?
Are you satisfied with the quality of our service?
Are you satisfied with the quality of our staff?