(N) The survey of factors affecting the customer loyalty in airline industry

13) Why do you think it is worth /not worth to continue joining this program? Why do you think this program is worth/not worth participating in?

  1. enjoy discount
  2. always enjoy discount
  3. have gifts
  4. save miles
  5. enjoy discount
  6. not many benefits
  7. low discount percentage
  8. not always take planes
  9. have gifts
  10. obtain free tickets