A Study of the Relationship between Customer’s Brand Perceptions and Loyalty – A Study of HK Iphone and Smartphones User’s Buying Behaviour

D5b. Please explain the reasons for your rating.

  1. no reason
  2. no reason
  3. no reason
  4. don't know
  5. the function is good
  6. no comment
  7. as my experience and feeling
  8. i am satisfied with the iphone 5s.
  9. apple is a good phone.
  10. n/a