A Study of the Relationship between Customer’s Brand Perceptions and Loyalty – A Study of HK Iphone and Smartphones User’s Buying Behaviour

D5b. Please explain the reasons for your rating.

  1. all mobile manufacturers claim that their camera sensors are the best, so it's difficult to identify which one is ideal. in each smartphone, we encounter some problems.
  2. no
  3. firstly, the price-quality ratio satisfied me. the brand is my choice. appearance and color. mostly, the easy accessibility of the phone has attracted me the most.
  4. it helps me to do all the work i need, but sometimes it restarts by itself and does not support some applications.
  5. samsung is great, but it should have some trade-offs. reduce the features a bit and focus on innovation. but not like apple :p to buy an iphone x, i have to sell both of my kidneys.
  6. satisfaction with brand
  7. it is satisfactory for me.
  8. it's up to my requirement
  9. i am very much satisfied.
  10. problem-free experience
  11. problem-free, lag-free experience. very good battery life.
  12. i am satisfied with my samsung mobile, so i have given it good ratings.
  13. experience
  14. it is user-friendly.
  15. internal storage is limited, and the battery backup is very poor.
  16. no
  17. because i have had no issues with my phone until today
  18. no reason
  19. no reason
  20. no reason
  21. no reason
  22. no reason
  23. no reason
  24. don't know
  25. the function is good
  26. no comment
  27. as my experience and feeling
  28. i am satisfied with the iphone 5s.
  29. apple is a good phone.
  30. n/a
  31. good phone at a good price
  32. no reason
  33. experience is good.
  34. good phone
  35. experience and feeling
  36. good phone but with low performance.
  37. no comment
  38. no comment
  39. the performance is good and very user-friendly!
  40. good phone
  41. na
  42. no extra battery
  43. -
  44. good but expensive
  45. the mobile function is stable.
  46. the price is reasonable and the function is very good; the most important part is that the voice is nice.
  47. user consumption variables continue to increase smartphone usage.
  48. still running smoothly after a year of use. lg, life is good. i love nexus.
  49. mostly, the performance is higher than my expectations.