A Study of the Relationship between Customer’s Brand Perceptions and Loyalty – A Study of HK Iphone and Smartphones User’s Buying Behaviour

D7. Please suggest the variables of your mobile phones that should be improved and the level of improvement that should be achieved.

  1. i have no more knowledge, but definitely mobile phones can be improved in all respects.
  2. no
  3. yes
  4. all the samsung phones except for the latest note versions.
  5. they should release more models for ordinary users and high-end models for such people.
  6. hanging problem and the clarity level
  7. speed should improve. company should give warranty for 3 years.
  8. cannot say. naturally, if i choose a higher-end model, most of the features now lacking will be there in that.
  9. the company has already launched its advanced version last month. now it's just a relaunch.
  10. memory and price of the phone
  11. the battery backup and the internal storage should be expanded.
  12. no
  13. no reason
  14. no reason
  15. no reason
  16. no reason
  17. no reason
  18. no reason
  19. no
  20. no idea
  21. no comment
  22. the voice quality of the phone needs to improve, and it is the most important thing.
  23. n/a
  24. n/a
  25. n/a
  26. n/a
  27. n/a
  28. screen should be bigger price needs to be lower should be the highest level
  29. no comment
  30. no comment
  31. the design of the phone!
  32. price should achieve level 5.
  33. na
  34. extra battery
  35. -
  36. no comment
  37. bigger screen size
  38. bigger monitor
  39. stable performance