A study to explore factors affecting customers' decisions in adopting airlines online reservation services in Hong Kong

If you answer 0, why haven’t you used the airline online reservation system before?

  1. i don't have any credit card or online payment devices.
  2. used airline online reservation system
  3. hong kong airline
  4. don't want to use.
  5. no credit cards before.
  6. buy package
  7. friends and family book flight tickets.
  8. not purchased by the person themselves.