Can good quality of service in a hospitality business affect customer's decision on choosing a service/product to purchase/consume?
Hello. My name is Adel A. Al. I am currently a third year bachelor student at B.H.M.S in Lucerne, Switzerland - in the field of Hospitality Management. I am currently doing a research project for my final submission for Research Strategies subject. The topic for this survey is "Can good quality of service in a hospitality business affect customer's decision on choosing a service/product to purchase/consume?". By filling out the survey below, it will help me a lot in acquiring useful information for my research project as primary data. All the answers will help me reach a logical conclusion to this research. Your participation is very much appreciated. Thank you.