Competitiveness Analysis of Hotel Services.

If you had to choose one service, which service do you always look forward to when staying at a hotel and why.

  1. i just usually make sure it has as much as possible already in the room so i don’t need to pay extra for services.
  2. how the room is cleaned.
  3. breakfast service for longer stays helps save money and allows the consumer to appreciate more aspects of the hotel, such as a pool or gym, instead of doing everything outside the hotel.
  4. complimentary breakfast
  5. drink service. if a hotel has a good bar, offers a variety of drinks and cocktails, and if the staff knows their way around, it is comfortable and fun and allows me to relax.
  6. kindness of employees and helpfulness
  7. room service. it's always nice to have your food delivered to your room, especially by a lovely staff member who remembers how to smile and take a joke :)
  8. i just go for the nightlife.
  9. restaurants known for their unique food and execution.
  10. food
  11. relaxation or leisure
  12. i always look forward to services that help with relaxation or sporting activities such as table tennis, football, and so on, because i usually anticipate the services that i go to the hotel for in the first place.