Competitiveness Analysis of Hotel Services.

Hello! My name is Rokas Stonius, I am a 3rd year University student studying Hospitality Management at Utena University of Applied Science. This questionnaire's purpose is to find out what the public think about competitiveness in the hotel industry and what the public sees when it comes to how a hotel shows its competitiveness among other hotels and their services.

Questionnaire results are publicly available

Do you travel?

Have you traveled to or stayed in a hotel before?

How often do you travel to hotels?

How many different hotels have you stayed at before? (approximately)

What is your main priority when picking a specific hotel?

If you do travel, do you travel by yourself or in groups?

If you have been to more than one hotel, has there been a big difference in each hotel in terms of services?

Taking from the last question, what is usually the biggest difference in services in each hotel?

If you had to choose one service, which service do you always look forward to when staying at a hotel and why.

Do you think competition among hotels in terms of services they provide is important and why?

How would you rank each service in terms of importance for a hotel.

Not important
Very important

In your past experience how good were the following services.

Very badBadAverageGoodVery good
Banquet Facilities
Bar
Computer Facility
Conference and Meeting Facilities
Disabled Rooms
Fitness
Relaxation services (Sauna, Spas etc)
Restaurants
Food and Beverage
Car rental
Catering
Concierge
Courier
Medical
Cleaning
Tourism
Recreation
Outdoor

What gender do you identify as

How old are you?

On average how much do you usually spend on hotels and their services?