Hotels' customers research

My name is Aiste. Now I am writing my bachelor thesis, the topic is: "Hotels' customers analysis". With relation to my bachelor thesis, I am doing RESEARCH OF hotels customers. Thank you very much for your help!!!! If you can, please send this link to your friends, it would help me very much!! ...........NOTES- ------ -PLEASE when you end filling questionnaire- press at the end GERAI (in Lithuanian it means GOOD)....so, your questionnaire will be submitted!

1. Where do you come from?

  1. india
  2. maharashtra
  3. maharashtra
  4. india
  5. asia
  6. fmagfxsxlauwxomlnwr
  7. frlhsfxqronpmu
  8. germany
  9. alexis
  10. poland
…More…

2. In which country were you staying in hotel?

3. Could you say what city were you staying in?

  1. no
  2. a
  3. A
  4. edinburgh
  5. india
  6. kfyunqxs
  7. lvimkhvaxcq
  8. vilnius
  9. johan
  10. inverness
…More…

4. Was that your first visit to this country?

5. What was/were your reason for staying in this hotel?

Other:

  1. A
  2. wlzdzxxatjfj
  3. pzfolfhcxx
  4. kevin
  5. holidays
  6. work
  7. visit relatives

6. What were your reasons for visiting this country?

Other:

  1. A
  2. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  3. i'm not quite sure how to say this; you made it extremely easy for me!
  4. interested in the history of the baltic states
  5. lithuanian history, culture, and architecture are quite interesting, plus it has daily flights to the uk.
  6. i like to visit the capital city occasionally.

7. Where did you get information about the country before coming here?

Other:

  1. A
  2. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  3. i'm not quite sure how to say this; you made it extremely easy for me!

8. Was that your first stay in this hotel?

9. Could you describe why you chose this hotel?

Other:

  1. A
  2. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  3. i'm not quite sure how to say this; you made it extremely easy for me!
  4. 1. está en el casco antiguo. 2. solía ser un convento. así que esperaba paz y tranquilidad, y la obtuve.
  5. the location was good and the price was reasonable.
  6. the glasshouse hotel is very unusual. reception is in an old converted church. the rooms are all on the penthouse level on the top of an adjoining building. all rooms have doors out onto a roof terrace with terrific views of the city.

10. Could you rank the importance of these factors in choosing the hotel?

  1. yes
  2. A
  3. the quality maintenance of the hotel made them choose this one.
  4. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  5. i'm not quite sure how to say this; you made it extremely easy for me!
  6. 5 is the highest point, 1 is the lowest point.
  7. 5 is the highest point, 1 is the lowest point.
  8. 5 is the highest point, 1 is the lowest point.
  9. 5 is the highest point, 1 is the lowest point.
  10. 5 is the highest point, 1 is the lowest point.
…More…

Variety of facilities

Prices

Hotel location

Level of service

Environment

Advertisement

Image and trustiness of hotel

Special Events that are held at the hotel

Recommended by a friend/relative

11. Could you rank your level of satisfaction with the following hotel services?

Accommodation

Breakfast/Dinner

Information

Car parking

Safe services

Car rental

Paying by credit card

Internet services

Relaxation services

Entertainment services

Organization of conferences and seminars

Organization of cultural performances

Telephone, photocopying, fax

Post office service

Interpreter or translator service

Currency Exchange office

Ironing, washing, cleaning services

Hairdresser shop for men and women

Room service

12. What kind of services could attract more hotel customers?

Other:

  1. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  2. i'm not quite sure how to say this; you made it extremely easy for me!
  3. a comment to question 11: i cannot rank services that i did not use or that were not on offer, but you don't give that option. so i gave 1 point to services i didn't use.
  4. nightclub
  5. the above choices are not likely to influence my choice of hotel. most important is pleasant staff and clean rooms.

13. Could you identify what unmet needs did you experience during staying in hotel?

  1. nothing noted.
  2. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  3. i'm not quite sure how to say this; you made it extremely easy for me!
  4. i would have liked a bigger sheet on my bed. for a kingsize bed, they should use a kingsize sheet!
  5. none
  6. no
  7. none
  8. none
  9. i didn't have such experience.
  10. cocktail bar in the room
…More…

14. Would you like to stay again?

If your answer was no, could you give a reason why?

  1. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  2. i'm not quite sure how to say this; you made it extremely easy for me!

15. Who made the reservation?

16. Mostly you travel with:

17. How often do you stay in hotels?

18. How many days do you usually spend in a hotel?

19. What type of hotel best describes where you typically stay during travel?

20. Which hotel location do you prefer?

21. Which type of traveller is most similar to you?

22. How you would describe your attitude to prices?

Other:

  1. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  2. i'm not quite sure how to say this; you made it extremely easy for me!

23. To which group of people do you belong?

Other:

  1. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  2. i'm not quite sure how to say this; you made it extremely easy for me!
  3. brave, but planning in advance to question 24: i am careful and planning, but still confident, knowledgeable, and kindly communicating. you give strange choices here.
  4. somewhere between the 2 choices!
  5. like-minded people who enjoy relaxing on holiday and perhaps doing some hill walking and sightseeing.
  6. maybe somewhere in between!

24. Which type of traveller is most suited to you?

25. What is your gender?

26. Which age category are you in?

27. Please, select your academic degree.

28. What is your professional position?

29. What industry best describes the company that you work for?

Other:

  1. syizxuhk
  2. yirkolgm
  3. teacher
  4. trey
  5. education
  6. educator
  7. property
  8. farmer

30. Your marital status:

31. Your family consists of:

32. Do you have any children?

If yes, could you say how many

  1. 2
  2. 2
  3. rcjxahtst
  4. ataldhukfjdjsrl
  5. haden
  6. 2
  7. 2 adult children
  8. 3
  9. 1
  10. 5
…More…

33. What is the age of your youngest child?

34. To which group of status and holding incomes you would class your family?

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