Hotels' customers research

13. Could you identify what unmet needs did you experience during staying in hotel?

  1. nothing noted.
  2. hanoi sounds exciting and intimidating at the same time. 6 million people on 3 million bikes! wow! i can't believe how dangerous the traffic is, but it sounds like you found a system that worked for you. i didn't realize that ho chi minh didn't live in the palace. how cool that it is now a temple devoted to confucian worship; that would have captured my interest. i loved your trip to hung gai and visit to halong bay; it sounds absolutely beautiful with its 3000 islands. i hope you are taking it all in and find the trip relaxing before your next big adventure four days from now. and, i hope you've had fun shopping in all the markets. did you take along a separate bag for all that you bought??? see you soon. pat
  3. i'm not quite sure how to say this; you made it extremely easy for me!
  4. i would have liked a bigger sheet on my bed. for a kingsize bed, they should use a kingsize sheet!
  5. none
  6. no
  7. none
  8. none
  9. i didn't have such experience.
  10. cocktail bar in the room
  11. none