Public transport usage habits and satisfaction with services in Vilnius

Dear respondent, the purpose of this survey is to find out the usage habits and satisfaction level of public transport customers in Vilnius. The survey is anonymous, and your answers will be used for scientific purposes only. Completing the survey will take about 5–7 minutes.

Results are publicly available

What is your age?

Your gender:

What is your employment status?

What is your residential area in Vilnius?

How often do you use public transport in Vilnius?

What type of transport do you use most often?

What is the main purpose for which you use public transport?

How much do you spend on tickets on average per month?

How do you rate these aspects of Vilnius public transport?

1
100

How satisfied are you with the current ticket prices?

Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfied
Rate on a scale (1 – Very dissatisfied, 5 – Very satisfied)

How often do you experience these problems?

Never
Very often

What innovations would you most expect in public transport?

How do you rate the current electronic ticketing system?

What would you suggest to improve in the Vilnius public transport system?

Would you recommend Vilnius public transport to friends or family?

-5
5

Additional comments (if any):