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Survey Questionnaire (This is a minor questionnaire of a study, part of our regular MBA program). You are cordially requested to fill up these questionnaire to make my work more fruitful.

An investigation into the effect of deceptive advertising on customer loyalty in telecom sector: A case study on Banglalink.

Part: A (Questions related with effects of different advertisements on people) (Please click on the circle you prefer most) 1. What kind of advertising do you find the most suggestible?Required to answer
2. When you watch an advertisement, do you think you are influenced?Required to answer
3. For what type of products advertising seems more deceptive?Required to answer
4. According to you, are deceptive (প্রতারণামূলক) advertisements easy to identify?Required to answer
Part: B (Questions relate with Banglalink’s present advertisements) 5. Do you find Banglalink’s advertising deceptive(প্রতারণামূলক)?Required to answer
6. If you ever are deceived(প্রতারিত) by Banglalink, what will be your state of mind?Required to answer
7. If Banglalink is ever caught deceiving people, what you think should be done to the company?Required to answer
Part: C (Questions related with adverse effect of deceptive advertising) If you ever find Banglalink’s claims in the advertisement to be deceptive, you can do the following. 8. Deceptive ads should be complained to the concerned authorityRequired to answer
9. The company should apologize to the publicRequired to answer
10. The message of deception should be spreadRequired to answer
11. The message should be spread in the social mediaRequired to answer
12. The company should be punishedRequired to answer
Part: D (Questions related with the negative effect of the advertisement on customer loyalty of the company). 13. That product should not be bought anymoreRequired to answer
14. That product should not be recommended to othersRequired to answer
15. If that company ever brings other products in the market, one should not buy.Required to answer
16. One should switch to the competitorsRequired to answer
Part: E Demographic Information. 17. SexRequired to answer
18. AgeRequired to answer
19. Educational StatusRequired to answer
20. Professional serviceRequired to answer