Survey: Research on the Quality of Service Provided During Flights and the Level of Satisfaction of Guests
Hello, I am Cynthia Chan, currently studying Aviation Management at Coventry University. I am conducting an academic research regarding the quality of service provided during flights and the level of satisfaction of guests. This questionnaire will take about 5 to 10 minutes of your time. The data collected will be used solely for this academic research, and all relevant data and information will be destroyed once the study is completed. I am very grateful for your assistance with this research, thank you!! :)