If your answer to a previous question was NO, please explain why?
because technology means more money.
请提供需要翻译的内容。
you have only one chance for a first impression, and that’s the staff that works at the front desk. also, you always need some suggestions and a nice smile from the staff to make your day.
it's a service that will always succeed with person-to-person interaction (requires the `human` factor).
because the hospitality industry is about service and it's intangible, which cannot be replaced with devices.
because hospitality means that the service takes care of and anticipates guests' needs. employees can also help make the hotel very unique.
because i still believe people should have more interaction with guests, computers are still not smarter than people.
i would introduce this innovation but not in order to hire fewer staff. i also like the idea of having a room key on the smartphone application (it will probably come soon).
i think that the relationship between guests and employees is really important; if you have fewer staff, individual employees are not able to focus in detail on every guest.