Usability of Learning Management Systems and Usage of Virtual Worlds for Educational Purposes

This is the user experience research, which aims to find out the impression lived by the learning management systems on users with the responsibility of instructors and administrators. The second part of the survey collects useful information and recommendations concerning the usage of virtual worlds. Around 15-30 minutes for taking part in this survey will be highly appreciated. Thank you in advance for your time and effort.
Results are available only to the author

1. You use the learning management system (hereinafter LMS) as: ✪

2. What LMS (one or more) have you tried? ✪

If you’ve marked other, please specify the LMS name and category (open source, own elaboration, commercial, elaborated for the order)

LMS name ✪

Please answer for each LMS (the set of questions will be repeated 3 times) separately

3. Please evaluate in 100% scale how much the LMS meets your expectations in listed categories: ✪

0%10%20%30%40%50%60%70%80%90%99%100%
overall satisfaction using LMS
usage simplicity
simplicity in getting accustomed to
simplicity of uploading materials
simplicity of updating materials
navigation simplicity
messages, menus and buttons are formulated using natural understandable language
system control (Do you always know what is going on in the system?)
system control (Is it easy to undo or cancel any unwanted action?)
quality of help and documentation
aesthetic design
the efficiency of built-in functionality for work acceleration (keyboard shortcuts, drag and drop mechanisms, etc.)

4. You've started using LMS ✪

5. Have you managed to fulfill all the planned tasks? ✪

6. How often do you experience problems or system errors in this LMS? ✪

7. How often do the course participants report problems/errors? ✪

8. Does the declared functionality correspond to the reality? ✪

Percentage: ✪

9. Course type:

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

10. Have the course achieved its targets?

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

Percentage:

11. What content types have you used for that course?

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

If you’ve marked other, please specify:

12. Additional comments concerning using the LMS

(2) LMS name

Please answer for other used LMS, otherwise continue from question 13

3. (2) Please evaluate in 100% scale how much the LMS meets your expectations in listed categories:

0%10%20%30%40%50%60%70%80%90%99%100%
overall satisfaction using LMS
usage simplicity
simplicity in getting accustomed
simplicity of uploading materials
simplicity of updating materials
navigation simplicity
messages, menus and buttons are formulated using natural understandable language
system control (Do you always know what is going on in the system?)
system control (Is it easy to undo or cancel any unwanted action?)
quality of help and documentation
aesthetic design
the efficiency of built-in functionality for work acceleration (keyboard shortcuts, drag and drop mechanisms, etc.)

4. (2) You've started using LMS

5. (2) Have you managed to fulfill all the planned tasks?

6. (2) How often do you experience problems or system errors in this LMS?

7. (2) How often do the course participants report problems/errors?

8. (2) Does the declared functionality correspond to the reality?

9. (2) Course type:

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

10. (2) Have the course achieved its targets?

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

Percentage:

11. (2) What content types have you used for that course?

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

If you’ve marked other, please specify:

12. (2) Additional comments concerning using the LMS

(3) LMS name

Please answer for other used LMS, otherwise continue from question 13

3. (3) Please evaluate in 100% scale how much the LMS meets your expectations in listed categories:

0%10%20%30%40%50%60%70%80%90%99%100%
overall satisfaction using LMS
usage simplicity
simplicity in getting accustomed
simplicity of uploading materials
simplicity of updating materials
navigation simplicity
messages, menus and buttons are formulated using natural understandable language
system control (Do you always know what is going on in the system?)
system control (Is it easy to undo or cancel any unwanted action?)
quality of help and documentation
aesthetic design
the efficiency of built-in functionality for work acceleration (keyboard shortcuts, drag and drop mechanisms, etc.)

4. (3) You've started using LMS

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5. (3) Have you managed to fulfill all the planned tasks?

6. (3) How often do you experience problems or system errors in this LMS?

7. (3) How often do the course participants report problems/errors?

8. (3) Does the declared functionality correspond to the reality?

9. (3) Course type:

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

10. (3) Have the course achieved its targets?

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

Percentage:

11. (3) What content types have you used for that course?

To be answered by instructors and course developers, please continue from question 12 wherever used as an administrator only.

If you’ve marked other, please specify:

12. (3) Additional comments concerning using the LMS

13. What content types, in your opinion, are most effective for learning? ✪

To be answered by instructors and course developers, please continue from question 11 wherever used as an administrator only.

Please specify why you distinguish those content types as being more effective. If you’ve marked other, please specify below:

14. What could be an obstacle for wider use of interactive applications with rich graphics? ✪

If you’ve marked other, please specify:

15. Have you visited virtual world(s)? ✪

16. Do you plan to lecture your own course in any of the virtual worlds? ✪

17. If your answer in 16 is positive, please indicate, what virtual world do you plan to use and why? If your answer is negative, please indicate, what caused such a decision? ✪

If your answer in 15 is positive, please answer the questions below, otherwise continue from question 29. Name of virtual world

Please answer for each virtual world separately (the set of questions will be repeated 3 times)

18. Please evaluate in 100% scale:

0%10%20%30%40%50%60%70%80%90%99%100%
overall satisfaction using virtual world
usage simplicity
simplicity in getting accustomed
simplicity of making objects
simplicity of manipulating avatar
simplicity of navigation through the menu
simplicity of orientation
visibility of text in messages and menus
messages, menus, and buttons are formulated using natural understandable language
system control (Do you always know what is going on in the system?)
system control (Is it easy to undo or cancel any unwanted action?)
quality of help and documentation
aesthetic design
the efficiency of built-in functionality for work acceleration (keyboard shortcuts, drag and drop mechanisms, etc.)
how helpful are system messages?
system prevents user from making mistakes
names of actions are uniform
using additional gestures is comfortable
virtual world absorbs user
this is the technology of the future

(2) Name of virtual world

Please answer for the next virtual world, otherwise continue from question 29.

18. (2) Please evaluate in 100% scale:

0%10%20%30%40%50%60%70%80%90%99%100%
overall satisfaction using virtual world
usage simplicity
simplicity in getting accustomed
simplicity of making objects
simplicity of manipulating avatar
simplicity of navigation through the menu
simplicity of orientation
visibility of text in messages and menus
messages, menus, and buttons are formulated using natural understandable language
system control (Do you always know what is going on in the system?)
system control (Is it easy to undo or cancel any unwanted action?)
quality of help and documentation
aesthetic design
the efficiency of built-in functionality for work acceleration (keyboard shortcuts, drag and drop mechanisms, etc.)
how helpful are system messages?
system prevents user from making mistakes
names of actions are uniform
using additional gestures is comfortable
virtual world absorbs user
this is the technology of the future

(3) Name of virtual world

Please answer for the next virtual world, otherwise continue from question 29.

18. (3) Please evaluate in 100% scale:

0%10%20%30%40%50%60%70%80%90%99%100%
overall satisfaction using virtual world
usage simplicity
simplicity in getting accustomed
simplicity of making objects
simplicity of manipulating avatar
simplicity of navigation through the menu
simplicity of orientation
visibility of text in messages and menus
messages, menus, and buttons are formulated using natural understandable language
system control (Do you always know what is going on in the system?)
system control (Is it easy to undo or cancel any unwanted action?)
quality of help and documentation
aesthetic design
the efficiency of built-in functionality for work acceleration (keyboard shortcuts, drag and drop mechanisms, etc.)
how helpful are system messages?
system prevents user from making mistakes
names of actions are uniform
using additional gestures is comfortable
virtual world absorbs user
this is the technology of the future

As you have experienced lecturing in virtual worlds we would be especially grateful for you for answering questions below. Name of virtual world

Please answer for each virtual world, otherwise continue from question 29.

Level (type) of course in the educational system

Specialty / field / subject

19. What, in your opinion, is the biggest challenge preparing the course for teaching in this virtual world?

20. What is the most difficult while teaching in this virtual world?

21. What would you call the most valuable feature in this virtual world for educators?

22. Was the virtual world used only as a virtual auditorium?

23. What methods do you use to simplify the adaptation in the virtual world for participants of the course who are beginners in the virtual world?

24. When lecturing in the virtual world you:

25. What functionality or feature would you like to add to your resources in the virtual world?

26. What problems have you experienced during a course and how were they solved?

27. Who created graphical and interactive content for your course?

28. What is your experience with scripting language used for programming motion of objects?

(2) Name of virtual world

Please answer for another virtual world, otherwise continue from question 29.

Level (type) of course in the educational system

Specialty / field

19. (2) What, in your opinion, is the biggest challenge preparing the course for teaching in this virtual world?

20. (2) What is the most difficult while teaching in this virtual world?

21. (2) What would you call the most valuable feature in this virtual world for educators?

22. (2) Was the virtual world used only as a virtual auditorium?

23. (2) What methods do you use to simplify the adaptation in the virtual world for participants of the course who are beginners in the virtual world?

24. (2) While lecturing in the virtual world you:

25. (2) What functionality or feature would you like to add to your resources in the virtual world?

26. (2) What problems have you experienced during a course and how were they solved?

27. (2) Who created graphical and interactive content for your course?

28. (2) What is your experience with scripting language used for programming motion of objects?

29. Additional comments on using virtual worlds for educational purposes or concerning this survey

Do you have additional comments? Do you think that we have missed anything important, or would you like to comment on any of the topics addressed by this questionnaire? Your comments will provide us with an additional valuable input.

I am sincerely grateful for taking part in this survey. If you are interested in receiving the results please enter your e-mail address below.

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