Customer loyalty

Survey to define customers of Sweden grocer retailing loyalty

Your gender:

Your age:

You are:

During current time, you are:

Your monthly income:

Food and other grocery you usually buy:

Other option

  1. all home requirement
  2. local shop
  3. amazon now
  4. local vendors
  5. dmart
  6. open markets
  7. city gross

Do you have a favorite store?

Which store member card do you have?

  1. big bazar, india
  2. no
  3. big bazaar
  4. no
  5. central mall
  6. no, i don't have any.
  7. big bazaar
  8. none
  9. ica
  10. none
…More…

Do you have any store member card?

What time of the day you are usually shopping?

What are the main reasons why you choose the store?

Do you think that in different stores there are different items and service quality? If yes, could you name the differences?

  1. no
  2. no
  3. no
  4. no
  5. no, they are almost the same, but they differ in some varieties of products.
  6. no
  7. diff discounts, items, size etc.
  8. none
  9. in ica, the staff are very impolite.
  10. yes, assortment and prices
…More…
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