Hilton Worldwide has introduced their latest service that allows the guest to check in and out, choose a room and make extra requests and purchase all through the smartphones. Do you think this innovation is beneficial for the hotel company? Yes/No (please state at least one reason).
yes.
time saving
relief from brokers
easy to search hotels
i don't know. so no comments.
yes
will be convenient
time saver
yes. it can also be seen as the implementation of improved solutions that address new requirements, unexpressed needs, or existing market demands.
yes.. for an easy job done.
no
no
yes, because it is very convenient for a customer to choose their own preferences for a specific room and any extra requirements if needed. it is also quick for business travelers to get what they want.