(N) The survey of factors affecting the customer loyalty in airline industry

13) Why do you think it is worth /not worth to continue joining this program? Why do you think this program is worth/not worth participating in?

  1. low discount percentage
  2. enjoy discount
  3. always flying, enjoy discount.
  4. low discount percentage
  5. have gifts
  6. give gifts
  7. enjoy discount
  8. not useful
  9. free gifts
  10. low discount percentage